Administrator

Job Type:
Permanent
Job Title / Sector:
Administration
Region:
South West England
Area:
Bristol
Location:
Bristol
Salary:
£21,000 to £23,000 per annum
Posted:
04/09/2018
Recruiter:
Lifetime Training
Job Ref:
2133

In a nutshell

We have exciting opportunities for an organised and proactive Customer Service Administrator/Coordinator in Bristol to join our growing business to provide support to our coordinate all of our administrative activities across the organisation.

About the role

You will be:

· Be the named contact for customers, supporting and maintaining excellent customer service

· Handle all incoming customer queries, professionally and effectively, taking ownership to ensure satisfactory resolution

· Record and maintain accurate information on key business systems

· Deliver against agreed personal and functional KPIs

· Build positive relationships with both internal and external customers, providing excellent customer service within the scope and boundaries of IAO Company processes and procedures.

· To coordinate External Quality Advisor (EQA) Activity

· Support the creation of financial and management reports

About you

We are looking for:

* Previous experience of providing administrative support to a busy team
* Excellent customer service experience and/or skills
* Demonstrable experience of managing multiple tasks and priorities
* Excellent IT including MS Outlook, Word and Excel

* Ability to demonstrate our DNA Behaviours: https://jobs.lifetimetraining.co.uk/working-for-us/our-dna/

If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together

If you think this describes you and you want to put your skills and experience to work in a new way, this could be your opportunity. So, click apply and we can start this journey together

What we offer

We offer a great benefits which includes some of the following:

* 25 days holiday (business closes at Christmas)
* Contributory pension (company matched)
* Life Insurance
* Discounts on courses (including your family and friends)

For more information: https://jobs.lifetimetraining.co.uk/working-for-us/rewards-and-benefits/#featuredjobspage-1

About us

An Ofqual regulated organisation, Innovate Awarding has a reputation for taking an innovative and dynamic approach, ensuring FE colleges, training providers and employers can rely on us to help them achieve their objectives.

Whether developing off-the-shelf, customised or fully bespoke training programmes across a growing number of sectors, we endeavour to make all fit-for-purpose.
We also go further to deliver excellent customer service through a collaborative approach that ensures qualifications truly meet the needs of our customers and enables a fast certification turnaround.

Closing Date:
02/10/2018
Contact Details:
Lifetime Training
Contact: Lifetime Training
Email:

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