Quality Officer

Job Type:
Job Title / Sector:
Government Funded Training, Trainee Assessor
South East England
£25,000 to £29,000 per annum
Salary Description:
%u00a325k - 29k per year
S Knights Recruitment LTD
Job Ref:

S Knights Recruitment is a specialist Employability & Skills Recruitment Agency. We recruit for Colleges and Training Providers across the UK.

Intro: We are proud to be recruiting for a Quality Officer based in London for our client who offer services both in the UK and internationally. They offer services such as volunteering, education and more to a diverse group of people, with the aim of providing progression to jobseekers, individuals and international students. They are currently looking for someone to support the Quality Manager by implementing standards of quality across the business in London.

Role and Responsibilities:
As a Quality Officer, your key roles and duties will be:
- Carrying out DWP internal and external audit checks when required
- Manage and maintain internal and external customer bonds/relationships
- Conduct reports for the Head of Quality and compliance team to identify any potential risks within the business
- Preparing and organising all of DWP's audits
- Ensuring that customer services standards are met through checks of DWP participant files
- Accountability and responsibility for the quality and compliance check visits for the DWP/ESF contract subcontractors
- Ensuring that the objectives of the business are met by contributing to the quality standard activities
- Maintaining and monitoring the quality of IAG (Information, Advice and Guidance)
- Ensuring your own performance and progress is regularly reviewed against the company's core values and competencies

Experience and Skills:
In order to become a Quality Officer, you must have:
- A quality qualification
- Proven experience in a quality role
- Essential experience in working on a government contract (ESF and/or DWP)
- Experience supporting Ofsted and quality improvement opportunities
- Knowledge using MI systems
- Effective responses to deadlines and targets

Apply today for the role of a Quality Officer based in London!

Closing Date:
Contact Details:
S Knights Recruitment LTD
Tel: 01212279786
Contact: Riza Aparici

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