Warehouse / Customer Service Assessor (Trainee or Qualified)

  • Job Reference: job9959
  • Date Posted: 2 April 2024
  • Recruiter: KM Recruitment
  • Website: https://www.kmrecruitment.co.uk/
  • Location: London
  • Remote Working: Some remote working possible
  • Salary: £28,000 to £32,000
  • Sector: Assessor / Skills Coach
  • Job Type: Permanent

Job Description

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.


Job Title: Warehouse / Customer Service Assessor (Trainee or Qualified)


Location: South and West London - Home/Field based (Candidates must be flexible with travel)


Salary: £28,000 - £32,000 (Depending on skills and experience)


Package: Excellent Holiday Entitlement, Mileage, Pension, + Much More!


Type: Full-time, Permanent


A great opportunity to transition to a new and rewarding career within the training industry! 


Our client is happy to consider non-qualified Assessors, who possess solid experience within a Warehouse setting at supervisory level or above and have exposure to training and development.


Full training and support will be given to Trainee candidates to achieve the Assessor award.


Essential Criteria for all candidates:

  • Must hold experience of working within Warehouse & Storage at Supervisory level or above, with competencies in Customer Service. 
  • Must have experience of delivering internal training to staff within a Warehouse setting.  
  • Ideally hold a recognised Assessor award: D32/33, A1, CAVA or TAQA and have experience of delivering full Apprenticeships in Warehousing, Customer Service and Business Admin.
  • Excellent IT skills and confident with online remote delivery.
  • Full, clean driving licence and own vehicle.
  • Must be flexible with travel.

Duties include:

  • Assess and support learners working towards New Apprenticeship Standards in Trade Counter, Warehousing, Business Admin and Customer Service.
  • Deliver training and support to learners undertaking Functional Skills - Maths, English and ICT to level 2.
  • Conduct online and face to face observations learners to gather evidence towards their qualifications.
  • Managing your diary efficiently to ensure timely visits and reviews are conducted.
  • Organise and maintain documentation on learners' progress.
  • Support, advise and motivate learners.
  • Overcome barriers to learning and adapt delivery to meet learner’s needs.
  • Meet Assessor KPI’s in terms of timely visits, quality paperwork and general administration.

Personal Skills:

  • Must be an excellent communicator who is learner and quality focussed.
  • Confident and professional with the ability to inspire and motivate people.

Please note:

KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days, then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.