Operations Manager

Job Description

Our client is a leading provider within the employability sector, committed to delivering high-quality programs that bridge the gap between education and employment. As they continue to expand, they are seeking a dynamic Operations Manager to lead and oversee the day-to-day operations of their AEB programs.

The Role:

As the Operations Manager, you will take a pivotal role in ensuring the smooth and efficient delivery of AEB programs. You’ll manage a team of staff, support the development and implementation of operational strategies, and ensure that all learning activities meet the highest quality standards.

Key Responsibilities:

  • Operational Leadership: Oversee the day-to-day running of AEB programs, ensuring they meet operational, financial, and quality targets. Provide direction and leadership to the team, ensuring goals are met.
  • Team Management: Lead, motivate, and manage a team of tutors and support staff. Foster a positive, collaborative, and high-performance work culture.
  • Program Delivery: Ensure that AEB learning programs are delivered on time and to the highest standards. Monitor and evaluate program delivery, making recommendations for improvements where necessary.
  • Compliance and Quality Assurance: Ensure all programs adhere to relevant industry standards, regulations, and quality frameworks. Conduct regular audits and inspections to ensure compliance with funding, safeguarding, and health & safety requirements.
  • Strategic Planning: Contribute to the development and implementation of strategic initiatives, ensuring they align with organisational goals and government regulations.
  • Reporting and Analysis: Oversee the tracking of learner progress, success rates, and feedback, producing regular reports for senior leadership and stakeholders. Use data to drive continuous improvement and operational efficiency.
  • Budget and Resource Management: Manage budgets for programs, ensuring the effective use of resources, and identifying opportunities for cost savings without compromising quality.

What We’re Looking For:

  • Industry Experience: You should have significant experience in managing employability training programs within the education sector.
  • Knowledge of AEB programs: A strong understanding of the AEB levy, funding models, and the regulatory environment governing the employability sector.
  • Operational Expertise: Strong operational management skills, with experience in program delivery, stakeholder engagement, compliance, and quality assurance.
  • Financial Acumen: Experience in managing budgets and resources effectively to deliver cost-efficient programs.
  • Qualifications: Ideally, you will hold a relevant qualification in business management.

If you are an experienced leader and want to contribute to the success of our client’s organisation, we’d love to hear from you!

S Knights Recruitment are a specialist Employability and Skills recruitment agency. We recruit for Colleges and Training Providers across the UK

Reference:SA4890

Salary: £35,000 to £40,000

Location: West Midlands