Learner Engagement Officer

Job Description

We are seeking two experienced, highly motivated, and enthusiastic individuals to join our client as Learner Engagement Officers. The successful candidates will be responsible for creating and maintaining relationships with referral partners such as Job Centres, Community Centres, and potentially other training providers to recruit people into a range of their funded provisions. Our client is an award-winning organisation, supporting individuals with further education courses that can support them with their career journey.


Key Responsibilities:

  • Build, nurture and develop relationships with new and existing key stake holders and referral partners.
  • Support the development and delivery of learner engagement strategies, to meet the organisations monthly targets and KPIs
  • Engage with and find unemployed learners from referral partners for their AEB courses.
  • Respond to enquiries from potential referral partners/stakeholders, providing advice and guidance on the courses and other services the organisation provides.
  • Create and maintain productive relationships with learners and stakeholders, acting as a key point of contact.
  • Develop innovative approaches to engage with organisations, to ensure that there are constantly learners on programme.
  • Organise and co-ordinate a variety of events and activities, to engage and motivate learners.
  • Monitor and evaluate the effectiveness of learner engagement initiatives, providing reports and recommendations.
  • Create and maintain learner records, ensuring that information is kept up to date.
  • Support the delivery of adult education programmes, providing guidance and support to learners.
  • Maintain a current knowledge of relevant policies and procedures.
  • Undertake other duties as required.


Essential Skills and Experience:

  • Familiarity with Employability sector, particularly Bootcamps and AEB programs
  • Experience in learner engagement and outreach.
  • Strong communication and interpersonal skills
  • Building and maintaining relationships with referral partners like job centres
  • Exceptional planning and organizational abilities
  • Capable of working independently and collaboratively
  • Proficient in Microsoft Office and computer literate
  • Understanding of adult education and related services


Salary: £30,000 to £35,000

Reference: SA4720

Location: West Yorkshire - Leeds and Bradford