Learner Engagement Advisor

Job Description

Educated Appointments are delighted to be supporting a training provider based in Nottingham to hire a new Learner Engagement Advisor. 

Our client are a well-established leading training organisation working in and around Nottinghamshire, Derbyshire and Leicestershire. We provide a range of employment related training including Full Time Programmes, Apprenticeships, Employability, Adult Learning Loans and work experience opportunities for adults and young people from diverse backgrounds, that will enhance individuals’ employment potential and qualifications. In our most recent Ofsted inspection in we retained our “Good” rating and we are continuously developing and improving our provision. 

Main purpose

To provide an effective and efficient learner recruitment service to our learners across all Access Training programmes, ensuring applicants are matched to the correct programme. To ensure that Equality & Diversity practices are followed throughout the day-to-day activities within the engagement team, especially when dealing with learners, employers, and referral partners.

Key responsibilities

  • To recruit learners onto the relevant training programmes ensuring KPIs are met.

  • To manage a caseload of employer vacancies, recruiting on these and liaising and updating the employer regarding the progress, as a minimum, a weekly basis.

  • To advertise employer vacancies on the various platforms including, but not exhaustive of, the Apprenticeship Service, company website, referral partners and other appropriate channels.

  • To sift and pre-screen applicants in a timely and efficient manner.

  • To organise and set up candidate interviews with employers to ensure vacancies are filled timely in order to meet customer needs, team and individual KPIs.

  • To carry out pre-screen interviews with the candidates, providing effective Information, Advice and Guidance (IAG) to ensure you match the right candidates to the right programme with the right employer, first time.

  • To follow up all applicants, in a timely manner, referring to alternative provision where applicable.

  • To provide support to learners to ensure they are fully prepared for and attend their interviews with employers

  • To contribute to the generation of new opportunities/business in general by making calls to employers to source placements and/or vacancies and to participate in marketing activities for all Access Trainings to generate new vacancies

  • To attend careers fairs and any other learner recruitment events as required.

  • To maintain accurate records on systems/trackers as required.

  • To set applicants up on maths and English initial assessments and diagnostics, where applicable and monitor timely completions of these.

  • Obtain prior learning records (PLR) for applicants checking for prior learning and achievement.

  • To assist and support other members of the Engagement department.

  • Produce weekly/monthly reports as required.

Applicants must have

  • A transferable skill such as interviewing, customer service or recruitment

  • Excellent IT skills (spreadsheets, databases, word processing, email, internet etc.)

  • Grade 4-9 in Maths and English or equivalent

The following will be helpful:

  • A qualification in Information, Advice and Guidance

  • Experience of guiding and supporting people

  • Experience within a training or education environment

  • Knowledge of government funded programmes

  • Driving licence and own transport