Paragon Skills is a top 5 training provider as rated by our apprentices and a Top 100 best places to work in the Times Top 100 list, and we have a true dedication to the Care and Education Sector!
Hours: 36.5 hours per week (Monday – Friday)
Salary: up to £34,000 per annum
We are looking to recruit a Quality Improvement Coach who is an IQA‑qualified professional with strong expertise across Adult Care qualifications. The ideal candidate will bring a solid background in quality assurance and a deep understanding of sector requirements to support continuous improvement across teaching, learning, and assessment.
As our Quality Improvement Coach, you will be the quality expert and champion of continuous improvement across the learner journey. Working closely with Personal Tutors, Delivery Managers and wider teams, you’ll provide practical coaching, insightful feedback and data-driven solutions that raise standards and improve outcomes.
What you’ll be doing
.Driving continuous quality improvement through Learner Experience Reviews (LERs) and curriculum deep dives aligned to the Education Inspection Framework (EIF)
. Coaching and supporting Personal Tutors through observations, 1-1s, mentoring, CPD and sharing best practice
. Designing and delivering impactful CPD sessions across Early Years and the wider business
. Conducting formative and summative sampling of learner portfolios and leading standardisation activities
. Supporting new Personal Tutors through their first 3 months in post
. Collaborating with Operations, EPA, Portfolio & Product teams to improve delivery, materials and learner outcomes
. Analysing learner, employer and performance data (including Power BI) to identify risks and drive improvement
. Contributing to the Self-Assessment Report (SAR) and Quality Improvement Plan (QIP)
. Supporting success rates, QAR improvement and learners approaching or exceeding planned end dates
. Promoting safeguarding, GDPR compliance and a culture of integrity and excellence
What we’re looking for
. Proven experience within a quality function in the apprenticeships sector
. Strong knowledge of Ofsted and the Education Inspection Framework (EIF)
. Occupational competence and qualifications in Adult Care
. Experience coaching, mentoring and developing others to achieve high standards
. A track record of using quality improvement principles to positively impact learner outcomes
Qualifications required:
. GCSE English and Maths (A–C) or equivalent
. Level 5 Adult Care qualifications
. Level 3 Teaching qualification (AET/PTLLS or equivalent)
. Level 3 Assessor qualification (TAQA/CAVA/A1 or equivalent)
. Level 4 Internal Quality Assurer (IQA) qualification
We are proud to offer a suite of Paragon Choices which are optional benefits alongside our core benefits below!
· 25 days annual leave - increasing with length of service and 8 bank holidays
. Holiday purchase scheme
. Up to £5,000 in performance based bonuses
· Up to 3 days of paid volunteering leave and corporate conscience initiatives
· Recognition and long service awards to celebrate our colleagues’
· Perkbox – a suite of discounts, lifestyle benefits and wellness tools
. 3% matched Employer Pension contribution
. In person team meetings and 1:1s
. Enhanced Maternity leave after 2 years of service
. Income protection and Life Assurance
. Recommend a colleague incentive schemes, where you can benefit £500 for referring great people to work with us
. CPD and training opportunities
. 4pm Friday finish with flexible working opportunities available
. Flexible and supportive team and with a great culture
. Employee Assistance Programme, with a dedicated People Team to support all colleagues