ICT COORDINATOR - FE /TRAINING
NOTTINGHAM - SALARY UP TO £32K
INTRO
Opportunity to for an ICT Coordinator to join an award winning training provider organisation who provide high-quality training, apprenticeships and recruitment support across the Midlands.
This role will suit an organised and self motivated individual with the ability to work under pressure in a target driven environment. A problem solver with strong communication skills and good ICT knowledge.
Based from their Nottingham HQ, the ICT Coordinator will:
- Maintain and develop the organisation’s hardware, software, network and other computing equipment.
- Provide a quality ICT support service to both learners and staff.
- Ensure a safe and comfortable working / learning environment for staff and learners by co-ordinating facilities suppliers and operations.
organisation, to contribute to and ensure continuous improvement and quality
CANDIDATE PROFILE
- Recent and relevant experience in a 1st / 2nd / 3rd Line ICT Support role with excellent customer service skills
- Experience of Microsoft Server and Office 365
- Advanced knowledge of Microsoft Operating Systems and common applications (particularly Microsoft Word, Excel, Access, PowerPoint, Publisher and Outlook)
- Active Directory experience
- VMware and HyperV knowledge
- Experience of TCP/IP network troubleshooting
- Experience of anti-virus installation and support, preferably Sophos
- Experience of VPNs, LAN switches and remote access
- Experience of website and intranet development (particularly using HTML, SQL and ASP)
- Experience of using Cloudbased Backup solutionsThe following
- A Microsoft certified qualification (Desirable)
- Knowledge / understanding of the GDPR (Desirable)
- Knowledge of using InDesign (Desirable)
- Experience of working in a Further Education establishment (Desirable)
THE ROLE
- Ensure that the reliability and security of the system is maintained at all times.
- Provide personal user support and help desk service to all users, at various levels.
- Maintain the company intranet and update as and when required using SQL, HTML and ASP.
- Monitor the system’s performance and undertake maintenance and upgrades that are required.
- Ensure that the IT function is GDPR compliant.
- Maintain, regularly audit and update all IT equipment.
- Liaise with suppliers for the procurement of ICT equipment and software.
- Encourage the use of ICT throughout the organisation by promoting uses and benefits.
- Maintain and provide support to staff on telephone systems and mobiles.