IAG ONBOARDING OFFICER, NOTTINGHAM
SALARY £24K
Intro
Opportunity to join a Training Provider organisation in Nottingham, who help to develop inviduals and support them into employment.
The role of the IAG Onboarding Officer will be to support individuals by helping them to decide and agree the next steps in their career, as well as learning and training opportunities.
You will explain the options available to the people you work with, helping them to make informed choices about their future. You’ll offer information, advice and guidance (IAG) on education, training and work opportunities and enrol them onto their learning programmes to enable the impact.
Candidate Profile
- You will either already have, or be willling to complete Level 3 or above Information, Advice & Guidance (IAG) qualification
- Excellent communication and interpersonal skills
- Ability to establish a rapport and work with clients from a range of backgrounds
- Assertiveness and the ability to remain calm under pressure
- Presentation and facilitation skills
- Listening and questioning skills
- Ability to work well as part of a team, but also to work independently, using your initiative
- Organisational skills with the ability to prioritise tasks and manage time effectively
- The ability to meet targets and deadlines
- Administrative skills including writing reports, maintaining accurate records and using IT
- Excellent IT skills that include Word, Excel, PowerPoint and Outlook
The Role
- Provide clients with advice in person, via email or the telephone
- Conducting group selection activities along with short drop-in interviews, an extended interview or a series of face-to-face interviews
- Design and deliver group sessions aimed at building employability skills
- Using a variety of assessment tools, such as ability or personality tests, computer-based interest guides or skills inventories and diagnostic tools
- Building up and maintaining knowledge of information resources on education, training and work in order to signpost clients to the information they need
- Collecting, updating and producing information on local opportunities or in a particular employment sector
- Referring clients to other agencies, such as government agencies, learning and training providers or specialist organisations, and advocating on their behalf where necessary
- Liaising closely with welfare, finance and careers services
- Undertaking outreach work, such as visiting community groups, Job Centre plus and other partners to talk about learning opportunities
- Planning, coordinating and attending events and jobs fairs to market opportunities to prospective students
- Meeting targets and reporting.
- Developing and maintaining a network of contacts with other providers of IAG, joining relevant professional associations where appropriate
- Undertaking administrative tasks, such as setting up and maintaining client records, conducting audits, recording statistical data and producing management reports
- Take responsibility for safeguarding and promoting the welfare of all learners you come into contact with.