Head of Quality - Apprenticeships

Job Description

Head of Quality - Apprenticeships

Remote based / Salary: £55,000 to £60,000 depending on experience.

OVERVIEW

V Selective have an excellent opportunity for a Head of Quality to join a ‘Good’ rated Training Provider organisation. This is a thriving organisation who deliver apprenticeships within some global companies.

As Head of Quality:

  • You will set high standards across all aspects of delivery, inspiring and driving the organisation towards excellence in accordance with regulatory requirements.
  • You will be responsible for implementing a clear and robust internal quality cycle to protect and improve all services.
  • You will have responsibility for quality and continuous improvement, client experience, quality assurance and safeguarding. Managing a team to help elevate performance, brand and market share.

This is a Home / Remote based role.

CANDIDATE PROFILE

  • Extensive Quality management expertise, with expert knowledge of the Education Inspection Framework, the matrix Standard and the Apprenticeship Accountability Framework.
  • Proven Leadership skills
  • A track record of collaborative working with delivery teams to raise standards.
  • Proficient problem solving skills, adept in root cause analysis, risk assessment, corrective and preventive action, with the ability to address quality issues promptly and effectively.
  • Process improvement experience, understanding the need for efficiencies whilst upholding quality standards.
  • Ability to gather and analyse quality related learner data, generating meaningful insights to make informed decisions and drive quality improvements. Must possess excellent IT skills.
  • Excellent communication skills to collaborate with cross functional teams, reporting quality metrics to senior leaders and ensuring alignment to quality goals and strategy.
  • Strong interpersonal skills to interact with internal and external stakeholders, including clients, regulatory bodies and industry partners.
  • Experience in developing and delivering training programmes to educate employees around quality standards, processes and best practice.
  • An IQA qualification is essential
  • Desirable qualifications are a Level 5 Teaching qualification, a Professional coaching qualification, a Level 4 IAG qualification and being a Qualified Designated Safeguarding Lead (all beneficial but not essential)

THE ROLE

  • Lead a culture of quality and improvement across the business, where everyone strives to exceed on expectation to maximise results.
  • Monitor delivery activity against the Education Inspection Framework, educating and supporting the business to achieve outstanding delivery outcomes.
  • Continually develop and review the Self-Assessment Report
  • Conduct formal reviews on progress against the Improvement Plan.
  • Lead the OTLA process across the organisation.
  • Moderate the observation reports completed by the observation team, conducting quarterly OTLA standardisation sessions to ensure consistency in practice.
  • Manage the Qualifications Assurance function, ensuring quality compliance and adherence to the EPA and EQA regulations.
  • Analyse programme data and plan deep dive activities to understand root cause challenges. Create action plans and support the delivery team to course correct any areas of underperformance.
  • Conduct programme, sector and client quality reviews to monitor performance against the Education Inspection Framework.
  • Organise and host delivery team CPD sessions that align to quality monitoring findings.
  • Produce a monthly Quality Report that details delivery team performance against the Quality OKR’s.
  • Lead on learner experience initiatives.
  • Champion safeguarding in all quality improvement activities, ensuring a strong culture of safeguarding and wellbeing.
  • Monthly interrogation of QAR reports to identify trends and focus team activities
  • Act as the Deputy Ofsted Nominee during Ofsted Inspections.
  • Lead on the reaccreditation of the matrix standard.