Head of Operations

  • Job Reference: SA4888
  • Date Posted: 21 January 2025
  • Recruiter: S Knights Recruitment
  • Website: http://s-knights.co.uk/
  • Location: Worcester, Worcestershire
  • Remote Working: Some remote working possible
  • Salary: £45,000 to £55,000
  • Sector: Management
  • Job Type: Permanent

Job Description

Head of Operations – Independent Training Provider
Location: Hybrid / West Midlands 
Salary: £45K - £55K (Negotiable) 
Are you an experienced and strategic leader looking to shape the future of a growing, innovative training provider? We are recruiting for a Head of Operations to join our dynamic team and help us realise our ambitious growth plans.
 
Our client specialise in delivering high-quality Apprenticeships, Adult Education Budget (AEB), Adult Skills Fund (ASF), and Skills Bootcamps. With a focus on learner success and industry-driven training, they are on an exciting journey of expansion, and we need a talented individual to help build and sustain the operational infrastructure to support this growth.
 
Key Responsibilities:
  • Strategic Leadership: Develop and execute an operational strategy that supports our business objectives and enables sustainable growth.
  • Operational Management: Lead and manage the day-to-day operations, ensuring compliance with regulatory standards and quality frameworks (Ofsted, ESFA/Skills England)
  • Process Improvement: Implement systems and processes that drive efficiency, enhance the learner experience, and ensure scalability as the organisation expands.
  • Team Leadership: Manage and develop a high-performing operations team, fostering a culture of excellence, collaboration, and continuous improvement.
  • Data-Driven Decisions: Utilise data and analytics to monitor performance, identify areas for improvement, and inform strategic decisions.
  • Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, including funders, employers, and awarding bodies.
  • Quality Assurance: Ensure all programmes meet quality and compliance standards, and support ongoing development in line with learner needs and market demands.
About You:
  • Proven experience in a senior operational role within the education or skills sector, ideally within a training provider environment.
  • Strong knowledge of Apprenticeships, AEB, ASF, and Bootcamps, including funding, quality, and compliance requirements.
  • Demonstrated ability to lead teams and manage operations in a growing organisation.
  • Excellent project management skills with a track record of implementing scalable systems and processes.
  • Data-driven mindset, with the ability to use insights to inform strategic and operational decisions.
  • Exceptional communication and stakeholder management skills.
  • A passion for education, skills development, and supporting learner success.
 
Why Join?
  • Be part of a growing and innovative organisation with ambitious plans for the future.
  • Opportunity to make a real impact and shape the direction of the business.
  • Collaborative, supportive, and inclusive working environment.
  • Competitive salary and benefits package.
If you’re ready to take on an exciting challenge and lead the operations of a forward-thinking training provider, we’d love to hear from you.
Apply now to be part of our journey and help us build the future of skills development.