Head of Operations

Job Description

This senior role will effectively lead all operation activities in a leading training provider in the employability, justice, and skills sector. Our client was set up over 30 years ago to tackle unemployment and social exclusion, empowering individuals with skills and opportunities.


Key Responsibilities:

  •  Develop and implement initiatives to optimise performance and achieve objectives across the employability and skills sector.
  • Lead the development of plans, budgets, and forecasts aligned with goals and trends in the sector.
  •  Identify opportunities to improve processes and automation to streamline operations and drive savings in the employability, justice and skills sector.
  • Establish quality standards and performance metrics to deliver high-quality services to clients in the Employability sector.
  •  Provide leadership and direction to the operations team, fostering a culture of collaboration, accountability, and continuous learning across the employability, and skills sectors.
  • Proactively identify and mitigate risks, ensuring compliance with regulations.
  • Evaluate and implement tech solutions to enhance efficiency and reporting capabilities across their funded provision.
  •  Analyse Key Performance Indicators (KPIs) and data to track progress and make data-driven decisions across Employability, justice and skills sector.



  •  Previous experience in a senior operations role within the employability, or skills sectors.
  •  A successful track record of driving operational excellence and delivering results.
  •  Finance and budget management skills, with the ability to optimise resources and drive cost efficiencies in the employability, and skills sectors.
  • In-depth knowledge of regulatory requirements and compliance standards relevant to the employability, and skills sectors in the UK.
  •  Experience with project management in the employability, and skills sector.
  •  Stakeholder management, negotiations and strong communication skills at all levels within the employability and skills sector.
  • Strong leadership and management skills within the employability, and skills sector.


Why Join:

  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • Dive into a vibrant workplace culture with like-minded individuals.
  • Make a vital impact in the lives of learners.
S Knights Recruitment are a specialist Employability and Skills recruitment agency. We recruit for Colleges and Training Providers across the UK.
Job Reference: SA4736
Salary: £60,000 to £70,000
Location: Midlands