Delivery Manager

  • Job Reference: 00006018-1
  • Date Posted: 5 June 2024
  • Recruiter: Twin Group
  • Website:
  • Location: Leicester, Leicestershire
  • Salary: £33,000 to £35,000
  • Bonus/Benefits: 25 days annual leave + bank holidays + Birthday Day off plus more
  • Sector: Employment Coach, Learner Engagement, Support / IAG, Management
  • Job Type: Permanent

Job Description

🌟 Join Our Team as a Delivery Manager! 🌟

Are you passionate about making a difference? Do you thrive in a dynamic environment where you can lead and inspire others? Look no further! Twin Employment & Training is seeking a talented Delivery Manager to oversee multiple contracts in your designated region.

What You’ll Do:

  • Lead by Example: You’ll work hands-on with our learners while also managing a team of tutors, employment coaches, employer consultants, and outreach officers.
  • Performance Excellence: Drive successful delivery by meeting KPIs, targets, and deadlines.
  • Stakeholder Relationships: Build strong connections with key stakeholders to ensure a steady flow of referrals into our programs.
  • Compliance Champion: Ensure delivery compliance across internal and subcontractor provisions.
  • Business Intelligence: Use data insights to manage performance against delivery plans.
  • Customer-Centric: Provide excellent service and outstanding results within budget.


  • Experience Matters: Supervisory or management experience in helping individuals achieve company and personal goals.
  • Financial Acumen: Ability to interpret financial documentation, create budgets, and analyse data.
  • Analytical Skills: Identify trends, weaknesses, and generate improvement plans.
  • Effective Communication: Strong communication, diplomacy, and facilitation skills.
  • Leadership: Problem-solving, decision-making, and organizational prowess.
  • People-Centric: Foster a culture of learning, knowledge-sharing, and teamwork.

Why Twin?

  • Impactful Work: Make a difference in the lives of refugees through our Employability Program.
  • Dynamic Environment: Collaborate with diverse teams and stakeholders.
  • Growth Opportunities: Develop your skills and career path.
  • Customer Satisfaction: Ensure high-level service and customer feedback action.

Ready to lead, inspire, and drive results? Apply now and be part of our mission to empower individuals and communities! 🚀