Office/Recruitment Manager - West Midlands

Job Type:
Permanent
Job Title / Sector:
Sales & Marketing
Region:
West Midlands
Area:
Other - West Midlands
Location:
West Midlands
Salary:
£23,000 to £28,000 per annum
Salary Description:
%u00a323k - 28k per year
Posted:
06/11/2020
Recruiter:
S Knights Recruitment LTD
Job Ref:
SA3333

S Knights Recruitment is a specialist Employability & Skills Recruitment Agency. We recruit for Colleges and Training Providers across the UK.

Introduction

S Knights Recruitment is excited to be working with a growing provider who are currently expanding their services. They provide customers with an exceptional services from a spectrum ranging from economical to luxury. They are currently looking for an enthusiastic Customer Relationship Management Executive to join their team

Role and Responsibilities

- The CRM Manager will work with customer service, marketing staff and operations
- They will be customer focused
- Provide in-depth information on the services and keep records of the customer interactions
- Recording details of inquiries, complaints, and comments
- Troubleshooting and highlighting areas of the process which could be improved
- Build a solid relationship within the communication line between departments
- Reporting to the CRM manager

Experience and Skills

- Ideally have previous experience in CRM or a related field
- Outstanding time management and project management
- Interpersonal skills and good people skills
- Analytical thinker
- Ability to maintain good relationships

Closing Date:
04/12/2020
Contact Details:
S Knights Recruitment LTD
Tel: 07725188469
Contact: Sak Awan
Email:

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