Learner Engagement Officer

Job Type:
Job Title / Sector:
Employment / Engagement Officer
East Midlands
£18,000 to £20,000 per annum
V Training Recruitment
Job Ref:

Learner Engagement Officer

Derby, East Midlands

Salary: £18k to £20k


​V Selective are recruiting a Learner Engagement Officer for a well-established Training Provider Organisation who are going through an exciting period of growth. The role of the Lerner Engagement Officer is to liaise with prospective learners and employers to fill Apprenticeship vacancies and then complete enrolment paperwork, maintaining a high level of accuracy and be compliant at all times.

​Responsibilities Include:

  • Schedule and attend employer/learner appointments
  • Explain the product or service to potential learners and clients and handle inbound client queries
  • Achieving personal and department KPI targets set by the business including completion of necessary paperwork to high standards to ensure compliance with funding body requirements
  • Communicating professionally with all levels of clients to ensure the recruitment process is successful and efficient and ensure vacancies are filled in a timely manner
  • Interview all potential learners and provide constructive feedback to improve employment prospects for the individual
  • Create and maintain learner and stakeholder databases
  • Actively promote the company in the local community through maintaining regular contact with learners and local stakeholders including attendance at all relevant networking meetings
  • Conduct work placement risk assessment
  • Accurate completion of recruitment paper work as the initial part of the funding administration process
  • Registering new learners, managing online advertising, and updating the vacancy management system

Experience and Skills:

  •  ​Ideally come from an apprenticeships/work based learning background
  • Ability to work under pressure and meet deadlines
  • Good IT skills
  • Excellent telephone skills
  • Excellent communication skills – verbal and written
  • Good levels of customer service and professionalism with both learners and clients

Essential Qualifications

  • IAG Level 3
  • Full UK driving license
Desirable Qualifications

  • Safeguarding Level 2
  • IOSH Working Safely

Closing Date:
Contact Details:
V Training Recruitment
Tel: 01332869371
Fax: 1332869371
Contact: Applications Team

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