Quality Assurance Officer

Job Type:
Job Title / Sector:
Work Based Learning, Government Funded Training, Private Sector Training
£25,000 to £30,000 per annum
Itec Skills and Employment
Job Ref:

Itec Skills and Employment was established over 30 years ago to meet emerging skills gaps; today we have grown to become one of Wales's largest and highest performing training provider. Working pan Wales, we support over 1000 employers and 5,000+ learners every year through a range of training and employment services. Our success has been built around the recruitment of talented people working to a consistent set of core values.

Employee Ownership Trust
Itec is an employee owned organisation. Our unique status allows our employees to have greater engagement and ownership in the future growth and success of Itec. At Itec we are passionate about our people and collaborative in the way we work.

As an Employee Owned business, our people are our main asset, and everyone has a say in the direction that the business is heading. As a valued employee owner, you will be entitled to receive the below corporate benefits:
• Contributory Pension Scheme
• 25 days annual leave plus bank holidays
• Life Assurance
• Personal development and career opportunities
• Eyesight care scheme
• Gym Membership
• NUS discount card
• Cycle to work scheme
• Travel expenses and business mileage
• Being an Employee Owner as part of the EOT

The most tangible advantage of being an Employee Ownership Trust is our annual bonus; this percentage is determined by the overall performance of the organisation and subject to qualifying criteria.

Quality Assurance Officer

What are the core responsibilities of this role?
• Monitoring compliance ensuring the business operates in line with company policies and processes, identifying corrective action, training, support, as required and reporting non-compliance to Business Improvement Manager.
• Responsible for maintaining a risk based audit/review schedule to ensure all policies and processes are monitored.
• Responsible for maintaining compliance to quality standards (such as. BSI 9001, 27001). Supporting with external audits/assurance
• Inform and advise the organisation and its employees about their obligations to comply with the GDPR and other data protection legislation and good practice.
• Assisting in the development of, and maintaining, a disaster recovery / business continuity plan for the organisation.

What skills and experience and skills are we looking for from potential applicants?
• Experience of conducting quality assurance / audits in line with policies, procedures and standards
• An understanding of data protection regulations
• Strong, research and problem solving skills with a keen attention to detail
• Process driven
• Administration experience

Desirable criteria
• Welsh speaking
• Knowledge and experience of ISO 9001, 270001 standards
• Experience within training and WBL industry

This role is subject to a DBS check. The cost of the DBS check will be met by the company
Salary Banding: £25,000 - £30,000
Location: Cardiff

Itec operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

Closing Date:
Contact Details:
Itec Skills and Employment
Tel: 02920 663800
Contact: HR Department

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