IT Help Desk Support Engineer

Job Type:
Job Title / Sector:
Tutor / Trainer, IT Support / Technicans
North West England
£23,500 to £26,000 per annum
GPRS Recruitment
Job Ref:

IT Help Desk Support Engineer - Blackburn - £23,500 to 26,000 depending upon experience / 27 days holiday plus Bank holidays increasing to 32. Five days holiday a year can be purchased. Life Assurance of 4 x your annual salary. Pension contribution of up to 5%.

The Role: IT Help Desk Support Engineer

• Based at the company's head office in their state of the art facilities, you will be providing 1st and 2nd line support to about 150 end users.
• Working as part of a professional IT team you will be supporting end users with the setup and problems with laptops, hardware and software.
• You will be involved with the installation and maintenance of the IT systems, servers and IT infrastructure.
• There will be support for hard to diagnose issues so your skill level and knowledge will continue to grow.

Essential Requirements: IT Help Desk Support Engineer

• You will either possess a relevant IT degree/ HND or you will have hands-on experience dealing with IT and communications equipment, hardware and software. If you don't have a degree, you MUST have 1st and 2nd line IT support experience.
• You will have good customer care skills so that you deal with end users politely and with patience.
• You will have good organisational skills so that you can keep end-users in the loop as to where you are with their issue.

The Employer: IT Help Desk Support Engineer

• Hitting their milestone of 50 years this is a well known and prestigious company to work for, offers exceptionally high tech offices and a professional working environment. With multiple UK locations and over 250 members of staff that deliver an award-winning service to the learners, having growing contracts meaning they are constantly expanding. Holding Investors in People GOLD standard, and on the last inspection received an Ofsted 'Grade 2' and have been voted 'The Sunday Times - 100 Best Places to Work' they are dedicated to the internal progression of their staff. So far training over 2000 learners across the wide variety of training programmes - which has converted over 80% of learners to progress onto job opportunities or further training of which 99% of apprentices would recommend the company to a friend. Forget local colleges, this is the training environment in which you want to be in.

All applicants must be eligible to live and work in the UK. GPRS Recruitment whose registered address is 4-7 Gaolgate Street, Stafford ST16 2BG UK confirm that our client has instructed us that the position advertised herein is of a permanent nature. Due to the high number of applications which we regularly receive, regrettably, we only respond to successful candidates. If you haven't heard from us within 7 days then please assume that you have not been selected on this occasion, but don't worry. We'll retain your details with the intention of keeping you informed of other suitable opportunities that may arise.

Closing Date:
Contact Details:
GPRS Recruitment
Tel: 01785430513
Fax: 01785 222341
Contact: Helen Wilson

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