Employer Account Manager

Job Type:
Job Title / Sector:
Employment / Engagement Officer, Employability
North West England
£27,000 to £27,000 per annum
Coyne Recruitment Limited
Job Ref:
EAM Lancs

My client are looking to recruit a Business Development Manager to generate and account manage a caseload of Lancashire employers in order to promote and achieve the take-up of Education and Skills and the clients services.

Due to the nature of the role, you will be required to complete an online application form a Disclosure and Barring Service (DBS) check. Please note that the successful candidate will not be required to pay for this.

Key Responsibilities

Business Development
•Diagnose business needs in order to effectively positions our services
•Continually create and refresh an extensive caseload of businesses that enable individual, company and contracts targets to be met
•Proactively carry out sales activity including cold calling, telesales and structured e-marketing and digital campaigns to employers and candidates to promote services
•Develop and maintain excellent account management relationships with our customer that result in the take up of services, repeat business, up-selling and cross-selling
•Conduct professional face to face and telephone meetings at all levels with customers, delivering sales presentations and pitches.
•Attend networking events and learner recruitment events (which at times will involve working outside of standard business hours)
•Project managing commercial training projects
•Contributing to the production of competitive tenders
•Contributing to the achievement of cross-sector and cross-company targets Placement Resourcing and Management
•Provide a highly efficient and customer focused recruitment and placement service, including managing speculative and/or coordinated submissions to employers
•Manage and promote a portfolio of students/candidates in order to generate placement and vacancy opportunities
•Develop clear and informative candidates resumes, with the support of the candidate, to promote the individual to the employer
•Manage all vacancies so that they are filled quickly and effectively and to employers satisfaction
•Provide feedback to unsuccessful candidates suggesting potential development areas.
•Update company MI systems as required to log employer and student interactions
•To comply with all Health and Safety and Safeguarding processes and procedures.
•To create and carry out all associated administration and funding paperwork to the meet the needs of the clients policy and funding requirements
•Complete necessary Awarding Body paperwork to a high standard
•Identify opportunities for own development and maintain own knowledge of contract/policy developments.
• Lead by example, communicate effectively and accept personal responsibility.
Knowledge, skills and experience
Essential Skills:
• Proven business diagnostic skills
• Proven and excellent selling and presentation skills
• Proven negotiation skills with business of all sizes
• Proven project management and organisation skills
• Excellent end to end recruitment skills
• Understanding of the business unit and associated services, qualifications and frameworks
• Ability to communicate with businesses at all levels
• Excellent written and oral communication skills
• IT skills, e.g. use of Microsoft Office suite (word, excel, power point and outlook)
• A minimum of two years sales and employer engagement experience
• A track record of diagnosing business needs and developing solutions that meet their needs
• Producing business proposals following diagnosing business needs
• Experience of and ability to deliver convincing sales presentations
• Delivery or selling of skills training provision and/or recruitment services
• Providing guidance, advice & counseling, specialist /pastoral support to employers or young people
• Sound knowledge of work based learning route including Apprenticeship frameworks, NVQ’s and their processes.
• Sounds knowledge of business support services across Greater Manchester
• Sound knowledge of funding requirements such as SFA, EFA, ESF and others
Personal Style:
• Ability to communicate and motivate young people and employers and to influence and build relationships.
• Ability to understand, demonstrate and apply the clients values: Make a positive difference, stronger together, empower people, do the right thing, build on success.

Closing Date:
Contact Details:
Coyne Recruitment Limited
Tel: 0151 294 4431
Contact: Andrew Coyne

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