Compliance Administrator

Job Type:
Job Title / Sector:
Yorkshire & Humberside
£18,000 to £18,000 per annum
Coyne Recruitment Limited
Job Ref:

To deliver effective administrative support and ensure contract compliance of paperwork and claims ESF contracts.


To maintain paperwork and electronic records in order to ensure a high level of contract compliance and specifically to:

· Audit electronic system against paper system
· Audit paperwork to check for compliance
· Ensure all files are in line with contract KPIs and processes
· Update systems on a monthly basis
· Maintain knowledge on contract changes to KPIs and inform providers
· Check evidence for compliance with contractual requirements prior to submission to funding body
· Support archiving of records
· Work within strict data security protocols
To provide general administrative support for the team:
· Take telephone referrals and enquiries, ensuring attention to detail and ensure confidentiality and professionalism are kept at all times.
· Work alongside colleagues to ensure compliance with procedures and to ensure that case loads are managed effectively.
· To ensure upkeep of the office appearance, ordering stationary, opening mail, answering the telephone, taking and passing on messages.
· Liaise with internal and external partners as appropriate, via phone, e-mail or fax
· Work to daily, weekly and monthly targets and deadlines.
· To communicate information in both a professional and informal manner to the general public.
· Ensuring the smooth running of the office by efficient and effective time management of ones own work.
· Raising payments and purchase orders using internal financial systems.
· Working on and communicating with internal finance department systems and processes
· Additional responsibilities for other key tasks within the contract.

Essential Skills:

· Must have a methodical approach and an ‘eye for detail’, organisation skills and excellent IT skills.
Key Skills:
· Ability to work to challenging targets and key performance indicators
· Flexible approach to work including willingness to travel
· Well developed IT skills, including and understanding of computerised management information systems, spreadsheet, diary management and email.
· The ability to work under pressure in a highly performance driven environment
· Must have strong interpersonal skills to deal with customers
· Ability to work effectively as part of a team
· Willingness to undertake training as required
· Experience working in an environment where we have customers with multiple barriers (offenders, disabled people etc) to progression and employment can be an advantage
· Experience of welfare to work and Education and Skills Funding Agency programmes
· A willingness and desire to work in an office environment
· Good working knowledge of all Microsoft packages
· Knowledge of administrative systems

Personal Style:

· A warm, approachable style to delivery is required in order to build relationships and rapport.

Closing Date:
Contact Details:
Coyne Recruitment Limited
Tel: 0151 294 4431
Contact: Andrew Coyne

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