Business Admin & Customer Service Assessor

Job Type:
Job Title / Sector:
Tutor / Trainer
East Anglia
Norfolk, Norwich, Other Suffolk
£26,000 to £26,000 per annum
Salary Description:
25 Days Holiday, 30p Paid Mileage
GPRS Recruitment
Job Ref:

Are you a qualified Assessor looking for a new challenge? This rewarding role involves delivering Customer Service and Business Administration qualifications at Level 3 (including Functional Skills) to learners across the Norwich region. This is a newly created, home based role, so you will need to have top-notch organisational skills, efficient diary management and be able to support learners where necessary. If you have previously delivered Management to Level 5 this is a key desirable and we would love to hear from you!! On offer is a competitive package that includes additional company benefits! Interviews are being held soon, so if you want to be part of a national training and apprenticeship provider, get in touch today!

Business Administration and Customer Service Trainer/Assessor: The essentials.

• Assessment/Assessing/Assessor Qualifications (A1,TAQA, CAVA...)
• Teaching Qualification (PTLLS, CTLLS, DTLLS, PGCE, CertEd, 7407)
• Business Administration and Customer Service Level 3 Qualifications
• Full knowledge of the Apprenticeship Frameworks
• Experience of delivering Functional Skills
• Full UK driving licence and use of own car

Business Administration and Customer Service Trainer/Assessor: Your experience.

• Occupational history and competence within the industry
• Experience in delivering Customer Service and Business Administration to Level 3
• Experience of planning, preparing and delivering teaching and one to one sessions
• Observing and assessing learners in their workplace

Business Administration and Customer Service Trainer/Assessor: The desirables.

• Retail, Warehouse or Management Qualifications to Level 5
• Occupational competence within the industry
• Internal Verifier Qualification (V1, D43..)

Business Administration and Customer Service Trainer/Assessor: The organisation.

• Our client is a national training and apprenticeship provider who trains and assesses across a multitude of sectors. With nearly 40 training centres across the UK, due to continuing expansion, this company is now looking to add additional trainers and assessors to its vibrant team. With a reputation for putting the employer’s needs first, this company is keen to offer its clients trainers and assessors who are industry professionals so they can understand the challenges learners face within the sector and can pass on their knowledge too to enrich the learning experience. This ethos obviously works as 98% of employers said they would highly recommend using this training provider. This company truly believes in the potential of apprentices, the value they bring to an employer and in the bigger scheme of things, the value apprentices bring to the local economy. Learners are offered the chance to gain recognised, accredited qualifications through a blended learning approach. When surveyed, 99% of learners said they would recommend this training provider. Continual professional development is at the top of the agenda and candidates that want to progress their career through further developing their skills fit comfortably into the culture of this forward thinking organisation. This Ofsted Good Provider provides training with an AGILE approach to improve professional performance in the workplace.

Business Administration and Customer Service Trainer/Assessor: The role.

• Responsible for delivering Customer Service and Business Administration qualifications up to level 3 (including Functional Skills) to a caseload of learners
• Continuously develop and design schemes of work, lesson plans and resources
• Home based role with caseload around the Norwich region
• £26,000 per annum
• Mileage Paid at 30p per mile
• 26 days annual leave
• Pension Scheme
• Opportunities for career development within the company
• +Other Company Benefits!
• A DBS (formerly CRB) check prior to commencement of role is required.


Contact Gaby Taylor on 01785430504 or forward a current CV to

Not quite what you're seeking?

Head to the GPRS website to view all vacancies for training and learning professionals across the UK.

Important Information.

All applicants must be eligible to live and work in the UK. GPRS Recruitment whose registered address is 4-7 Gaolgate Street, Stafford ST16 2BG UK confirm that our client has instructed us that the position advertised herein is of a permanent nature. Due to the high number of applications which we regularly receive, regrettably we only respond to successful candidates. If you haven't heard from us within 7 days then please assume that you have not been selected on this occasion, but don't worry. We'll retain your details with the intention of keeping you informed of other suitable opportunities that may arise.

Closing Date:
Contact Details:
GPRS Recruitment
Tel: 01785 430504
Fax: 01785 222341
Contact: Gaby Taylor

You may return to your current search results by clicking here.