Client Executive

Job Type:
Job Title / Sector:
Sales & Marketing
South West England
£25,000 to £25,000 per annum
Lifetime Training
Job Ref:

Innovate Awarding is an End-point Assessment Organisation approved to deliver end-point assessment for 17 standards in six sectors.

We are now recruiting a Client Executive to coordinate department engagement with existing and potential customers and provide and provide support to the product management team at customer events and networks and in the account management of employers, employer providers and training providers

Key responsibilities:

* Be the first point of contact for Innovate Awarding’s End-point Assessment clients
* To maintain the business development pipeline for the department and ensure all contracts are up-to-date
* To ensure regular communications with our clients
* To support the product managers to secure customer and stakeholder support, endorsement and exclusive partnerships
* To provide the Head of Product and Assessment Services with regular reports of client engagement activity
* Undertake some cold calling to support employer engagement or business development
* Support the development of effective presentations and materials for client engagement meetings or networks
* Attend exhibitions, events and forums to promote Innovate Awarding products and assessment services
* Ensure that the product and assessment services pipeline is up to date
* Manage the CRM system
* Update the Project Governance Board on Business Development and Customer Engagement progress.

You will need to the following experience and knowledge for this role:

* Working with employers and/or training providers, communicating with a variety of different people
* CRM systems and reporting
* Industry Business Applications – relevant systems used in the industry/sector; vendors & suppliers; market position
* Development and application of assessment and qualification strategies structure, systems, policies and practices within a regulatory environment would be an advantage
* Working knowledge of apprenticeships would be an advantage

Closing Date:
Contact Details:
Lifetime Training
Contact: Lifetime Training

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