Apprentice IT Services Technician

Job Type:
Job Title / Sector:
IT Support / Technicans
South East England
Other Essex
£4.05 to £7.50 per hour
Salary Description:
National Minimum Wage
Qualified Schools
Job Ref:

Qualified Schools are currently seeking a candidate with experience and confidence using IT systems for this IT Services Technician Apprenticeship at a small mixed comprehensive Catholic secondary school in Basildon.

The IT Services Technician will work as part of a team providing efficient and effective IT services throughout the school to support both staff and students. The work undertaken will vary from routine maintenance, fault-finding and hardware support to more skilled tasks such as network infrastructure and possibly areas such as website enhancement and software development (all dependent upon the needs of the school and interests of the post holder).

This will be full-time, fixed term for 12 months until completion of Apprenticeship, with a possibility of progressing onto the next level of Apprenticeship and extending your contract, should both parties be in agreement.

On average one day during week to be spent at College, completing qualification (Level 3 Infrastructure Technician)

Principal Duties:

To undertake routine maintenance tasks (for example cleaning of projectors, replenishment of printer paper / To provide technical advice, support and assistance to network users (staff and students) to enable them to make full use of resources, services and facilities.

* To provide first-line fault diagnosis and repair of faulty hardware (where appropriate).

* To ensure a high level of customer care at all times.

* Assist in administration of the school's website and cloud based services.

* To support in the documentation of work completed and maintaining records.

* To unpack, install, inspect and configure new IT equipment.

* To assist with the re-imaging of computers.

* To set up laptops for meetings, assemblies and other school functions.

* To demonstrate hardware to staff and students and support the IT training programme for staff.

* To research methods of problem-solving and source items for purchase when directed.

* To adopt and work within school policies and procedures.

* To identify and report any potential health and safety issues to the nominated member of staff.

* To participate in the appraisal process.

* To complete any other reasonable tasks,

Essential qualities/ requirements

* 5 GCSEs at A*-C including English and Maths (or equivalent)

* IT qualifications and/or IT enthusiast
* Team player
* Reliable, hardworking and be willing to learn
* Strong communication skills
* Good organisational skills
* Ability to learn quickly and get to grips with IT Systems
* Confident using Microsoft Office products
* Ability to explain technical concepts to different audience


* Proactive and enthusiastic
* Highly organised and self-motivated
* Confident and a natural team player
* Ready and prepared for challenges
* Strong sense of responsibility

Business Skills

* Excellent telephone communicator
* Professional and efficient approach to work
* Committed and driven

If this would be suitable for you, please don't hesitate to apply, as interviews will take place at the school on Wednesday 22nd November.

Qualified Schools are committed to safeguarding and promoting the welfare of young people and all posts are subject to a Disclosure and Barring Service check.

Qualified Schools are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disabili

Closing Date:
Contact Details:
Qualified Schools
Tel: 0330 053 6666
Contact: Helena Mapals

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