Job & Learning Adviser (NCS)

Job Type:
Job Title / Sector:
Sales & Marketing, Work Based Learning, Academic Support
West Midlands
Other Staffordshire
£18,000 to £18,000 per annum
Salary Description:
£18k per year
S Knights Recruitment LTD
Job Ref:

Job Type: Full time / Permanent, Location: £18,000, Location: Staffordshire.

To support delivery of the National Careers Service (NCS) in Stoke On Trent & Staffordshire by tracking, capturing and recording positive progression by the customer in work or learning since accessing the face to face service. To communicate targeted learning and employment opportunities to customers to support progress.

Track customers through phone and email contact to achieve job or learning outcomes.
Liaise with training providers and partners to capture evidence for job and learning outcomes.
Work closely with Careers Advisers to implement tracking process targeted at customers who have engaged with the service within a 12-week period.
Work closely with the Employer Engagement team to source and communicate targeted employment opportunities.
Ensure quality/robust evidence is collated for job and learning outcomes that meet contractual requirements.
Ensure accurate inputting of job and learning outcomes onto ESyNCS system.
Manage and maintain manual recording processes to capture outcomes.
Support at Careers Events and provide cover for Careers Workshops where required.
Ensure adherence to all company policies, including Equality and Diversity, Safeguarding and Data Protection.
Carry out other duties commensurate with the level and nature of the post.

Have a minimum of Customer Service Level 2 qualification.
Possess excellent communication and negotiation skills and have ability to work with people on all levels.
Ability to build and maintain relationships with key partners and stakeholders.
Ability to work to targets.
Organised and structured approach.
Flexible and adaptable, self-motivated with ability to work under pressure and meet deadlines.
Ability to work as part of a team as well as under own initiative in a demanding environment.
Able to work flexible hours as and when required.
An understanding of and commitment to promoting equality and diversity.

Closing Date:
Contact Details:
S Knights Recruitment LTD
Tel: 01212279786
Contact: Sak Awan

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