School ICT Technician

Job Type:
Job Title / Sector:
Non Academic Support
South East England
London Borough of Waltham Forest
£11 to £15 per hour
CRS Education
Job Ref:

A successful school in the London Borough of Waltham Forest seek an ICT Technician to help support their ICT provisions.

The role will involve onsite ICT support of a wide range of products and services, encompassing Windows and Mac networks and a range of desktops, laptops and tablet devices. 

Wireless, interactive TV’s and whiteboards, operating systems updates, anti-virus and NCI’s internet filtering services. 

Windows server skills are desired but not essential and the salary will be agreed based on experience and skill set. 

Responsibilities and requirements:

·         Onsite ICT Support and Network Management 

·         To ensure the smooth operation of ICT systems 

·         Desktop Support – Microsoft Windows and Apple Mac

·         Support of mobile devices, iPads, Android Tablets, Chrome Books 

·         Assist with management of NCI’s web content filtering solution. 

·         Installation and upgrade of schools application software 

·         Good customer facing skills and the ability to communicate with people at all levels. 

·         Install update and support anti-virus solutions 

·         Maintain confidentiality with regard to customer/company data 

Skills & Knowledge:
Essential - Able to pass a CRB/BDS check (provided by client) 
Essential - Customer focused, active listening and communication capabilities 
Essential - Attention to detail, a genuine passion for getting things right first time, allied to a real focus on delivery 
Essential - Work unattended and collaborate as part of a team 
Essential - Experience managing and support Windows desktop operating systems 
Essential - Active directory user management 
Essential - Understanding of TCP/IP 
Desirable - Experience managing and supporting Microsoft Windows server operating systems 
Desirable - Group policy management 
Desirable - Practical experience of identifying ways to improve processes and working relationships 
Desirable - Office 365 / Microsoft Exchange user management 
Desirable - Router and Firewall configuration 
Desirable - Support of mobile devices, iPads, Android Tablets and Chrome Books 
Desirable - Experience managing and supporting Apple operating systems 
Desirable - Experience managing configuring and supporting business grade wireless networks 

Professional Qualities:
Manages customer expectations effectively 

Closing Date:
Contact Details:
CRS Education
Tel: 0208 5050416
Contact: Joe Durston

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