Onboarding IAG Officer

Job Type:
Job Title / Sector:
Employment / Engagement Officer, Employability, Work Based Learning, Private Sector Training, Welfare to Work
East Midlands
£22,000 to £22,000 per annum
V Training Recruitment
Job Ref:

Onboarding IAG Officer

Nottingham or Derby 

Salary: £22,000


Our client is a well-established Training Provider organisation who work across both the Employability and Skills sectors.

They currently have an exciting opportunity for an Onboarding / IAG Officer to support clients to decide and agree the next steps in their career, as well as learning and training opportunities. You'll explain the options available to the people you work with, helping them to make informed choices about their future. You'll offer information, advice and guidance (IAG) on education, training and work opportunities and enrol them onto their learning programmes to enable the impact. Enrolment activity will be face to face and over the telephone, completing their learning agreement electronically.

Key Responsibilities:

  • Providing clients with advice in person, via email or the telephone
  • Managing a caseload, which is often comprised of a varied client group  
  • Conducting group selection activities along with short drop-in interviews, an extended interview or a series of face-to-face interviews
  • Designing and delivering group sessions aimed at building employability skills
  • Using a variety of assessment tools, such as ability or personality tests, computer-based interest guides or skills inventories and diagnostic tools
  • Building up and maintaining knowledge of information resources on education, training and work in order to signpost clients to the information they need
  • Collecting, updating and producing information on local opportunities or in a particular employment sector
  • Referring clients to other agencies, such as government agencies, learning and training providers or specialist organisations, and advocating on their behalf where necessary
  • Planning, coordinating and attending events and jobs fairs to market opportunities to prospective students
  • Meeting targets and reporting to funders and the management team weekly - some contracts are paid on outcome rather than the activities delivered
  • Developing and maintaining a network of contacts with other providers of IAG, joining relevant professional associations where appropriate

Candidate Profile:

  • Hold or willing to complete a L3 IAG qualfication
  • Excellent communication and interpersonal skills
  • Ability to establish a rapport and work with clients from a range of backgrounds
  • Assertiveness and the ability to remain calm under pressure
  • Presentation and facilitation skills
  • Listening and questioning skills
  • Ability to work well as part of a team, but also to work independently, using your initiative
  • Organisational skills with the ability to prioritise tasks and manage time effectively
  • Administrative skills including writing reports, maintaining accurate records and using IT
  • The capacity to research and manage large amounts of information
  • Excellent IT skills that include Word, Excel, PowerPoint and Outlook

Closing Date:
Contact Details:
V Training Recruitment
Tel: 01159580400
Fax: 1332869371
Contact: Applications Team

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