IAG Officer

Job Type:
Job Title / Sector:
Employment / Engagement Officer, Employability, Work Based Learning, Private Sector Training, Welfare to Work
East Midlands
£20,000 to £22,000 per annum
V Training Recruitment
Job Ref:

IAG Officer

Derby - Covering D2N2 

Salary: £22,000


Our client is a well-established Training Provider organisation who work across both the Employability and Skills sectors.

They currently have an exciting opportunity for an Information, Advice and Guidance (IAG) Advisor to join their Employability Training team.

The main role of the IAG Advisor will be to supporting clients with their career, along with learning and training opportunities. The IAG Officer will be explain the options available, and work with clients to help them make informed choices about their future – offering information, advice and guidance (IAG) on education, training and work opportunities.

Key Responsibilities:

Working with individuals or groups in a variety of settings, the role will include:

  • Providing clients with advice in person, via email or the telephone
  • Managing a caseload, which is often comprised of a varied client group  
  • Conducting short drop-in interviews, an extended interview or a series of face-to-face interviews
  • Designing and delivering group sessions aimed at building employability skills 
  • Using a variety of assessment tools, such as ability or personality tests, computer-based interest guides or skills inventories and diagnostic tools 
  • Building up and maintaining knowledge of information resources on education, training and work in order to signpost clients to the information they need
  • Organising local jobs fairs and maintaining job boards 
  • Collecting, updating and producing information on local opportunities or in a particular employment sector 
  • Referring clients to other agencies, such as government agencies, learning and training providers or specialist organisations, and advocating on their behalf where necessary
  • Liaising closely with welfare, finance and careers services
  • Undertaking outreach work, such as visiting community groups to talk about learning opportunities
  • Developing and maintaining a network of contacts with other providers of IAG, joining relevant professional associations where possible
  • To take responsibility for safeguarding and promoting the welfare of all learners with whom you come into contact

Skills, Knowledge and Qualifications required:

  • Level 3 or above Information, Advice & Guidance qualification 
  • Excellent communication and interpersonal skills
  • The ability to establish a rapport and work with clients from a range of backgrounds
  • Assertiveness and the ability to remain calm under pressure
  • Presentation and facilitation skills
  • Listening and questioning skills
  • Excellent IT skills that include Word, Excel, PowerPoint and Outlook

Closing Date:
Contact Details:
V Training Recruitment
Tel: 01332869371
Fax: 1332869371
Contact: Applications Team

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